Effective date: March 15, 2026
LoyalKaa ("we", "our", or "us") operates the LoyalKaa platform, a digital loyalty program solution for businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
When you create an account, we collect your name, email address, password, and business details (business name, phone number). This information is necessary to provide our services and manage your account.
As a business using LoyalKaa, you may collect customer information including names, email addresses, phone numbers, and birthdays. This data is stored securely and is owned by you. We process it on your behalf to operate the loyalty program.
We collect records of loyalty transactions including stamps earned, points accumulated, rewards redeemed, and check-in history. This data is used to operate your loyalty program and provide analytics.
We automatically collect information about how you interact with our platform, including pages visited, features used, browser type, and IP address. This helps us improve our services.
We use the information we collect to:
Your data is stored on secure servers provided by Supabase, which uses Amazon Web Services (AWS) infrastructure. We implement row-level security (RLS) to ensure strict data isolation between businesses. All data is encrypted in transit (TLS) and at rest.
We employ industry-standard security measures including access controls, audit logging, and regular security reviews to protect your data.
We use the following third-party services to operate our platform:
Each third-party service has its own privacy policy governing how they handle data. We encourage you to review their policies.
We use essential cookies to maintain your session and authentication state. We do not use advertising or tracking cookies. You can control cookie settings through your browser preferences.
You own your customer data. We process it on your behalf. You can export all of your data at any time through the platform's export features (CSV/Excel). If you close your account, we will delete your data within 30 days, unless legally required to retain it.
You have the right to:
We retain your data for as long as your account is active. Transaction logs are maintained as an immutable audit trail for the duration of your subscription. After account closure, data is deleted within 30 days unless legal retention requirements apply.
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through the platform. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or your data, contact us at: hello@loyalkaa.com